Experienced

Data Analyst - Newfold Digital, Mumbai
Oct 2022 - Present

• Extract and analyze data using SQL and Excel to prepare and validate 10–120 monthly invoices across 5–10 partners, including COGS tracking and trend validation.
• Build and maintain weekly and monthly performance reports in Tableau and Excel to track partner metrics, MDF utilization, and business trends.
• Conduct SQL-based analysis on partner invoicing, bulk pricing, and churn to support growth planning and business targets.
• Developed a Python (Selenium) semi-automation to reduce manual operational work by 30–40%, now being extended toward full automation.
• Work closely with business stakeholders to ensure insights are accurate, explainable, and actionable.
  Tools: SQL, Advanced Excel, Python, Power BI, Tableau

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Operations Analyst – Collegedunia, Gurugram
Mar 2019 – Feb 2021

• Improved campaign performance by analyzing data using Excel and Tableau, managing insights across 30+ client campaigns.
• Collaborated with sales and client-servicing teams to analyze market trends and competitor data, contributing to a 20% increase in sales.
• Built data-backed reports and visualizations to support client reviews and internal strategy discussions.
• Recognized with the “Creative Mind” award for innovative data presentation and campaign strategy support.
  Tools: Excel, SQL, Google Sheets, Tableau

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Operations Representative– Concentrix, Gurugram
Jan 2018 – Jun 2018

• Supported compliance and reporting by maintaining accurate operational logs and quality documentation in Excel.
• Improved operational efficiency by 10–20% through quality checks, escalations, and process adherence.
• Collaborated with cross-functional teams to resolve complex cases and improve policy enforcement.
• Recognized as a “Superstar Performer” for exceeding quality and productivity benchmarks.
  Tools: Excel, Google Sheets