Data Analyst AI & BI

Mar 2025 - Present

Built Regional Dashboards – developed interactive dashboards and reports in Power BI and Tableau for UAE, KSA, and UK, improving leadership visibility and decision-making by 45%.

Created and managed dashboards and reports including sales, inquiries, call center, leads, Performance, marketing, HR and adhoc reports; worked closely with senior managers and COO helping improve team and agent performance by 30%.

Delivered 5 to 6 reports simultaneously under tight deadlines, improving reporting efficiency by 40% and supporting faster business decisions.

Integrated data from Salesforce, AWS Athena, and SQL Server to build dashboards.

Agent-wise Performance Automation – implemented Power Automate flows to send personalized daily/weekly performance emails, cutting manual work by 50%.

Google Sheets Automation – created Apps Script solutions to automate data processing and reporting directly from Google Sheets, reducing manual errors and saving time.

Solved Complex Reporting Challenges – resolved issues such as Power BI refresh failures for multiple CRMs and AWS Athena connection problems, improving data accuracy and reliability.

Cross-Functional Collaboration – worked with Sales, Marketing, HR, and Operations teams to deliver insights, boosting cross-team productivity by 30%.

Delivered Clients/Developers Sales Reports other Important reports– developed and maintained sales dashboards and all other automated reports, giving leadership actionable insights into performance and revenue trends.

CRM Migration Projects (All BI and Other reports and Dashboard) – transitioned in-house reports to new CRM systems across multiple regions (UAE, KSA, UK), ensuring smooth data migration and continuity of reporting.

Tools & Technologies:

Power BI Desktop & Service | Tableau Desktop & Cloud | Salesforce | Python (Pandas) | Data Science | SQL | Salesforce | Coefficient Data Connector | AWS Athena |SQL Server | Google Sheets (Apps Script) | Power Automate | Zoho Form Analytics | Excel

Associate Engineer - Data Analyst

Apr 2023 - Nov 2024

- Led and worked a major data migration project, handling over 100 Tableau reports and utilizing SQL Server, Tableau Prep Builder, and Databricks, while collaborating with stakeholders to meet Tableau and Power BI requirements.  

- Implemented scheduled refresh methods for Power BI services, ensuring timely data updates.  

- Developed Proof of Concepts (POCs) and machine learning solutions, including a Salesforce-integrated chatbot with OpenAI, recommendation systems, and predictive analytics.  

- Received recognition and cash awards from clients for exceptional project delivery and commitment.  

- Provided suggestions to business stakeholders that were approved and successfully implemented in clients' projects.

- Leveraged Tableau CRM and integrated Salesforce data to generate business insights, performing data preprocessing to enhance decision-making processes.  

- Managed multiple projects using Tableau, SQL Server, and MySQL, collaborating closely with business teams and stakeholders to meet diverse requirements.  

- Worked with Azure Synapse, Data Lake, and Power BI to develop critical reports, providing stakeholders with real-time business insights through Power BI services.

Jr. Engineer - Data Analyst

Feb 2022 - Apr 2023

- Worked with large datasets, performing data cleaning, transformation, and extracting insights to support informed business decisions across both structured and unstructured data.  

- Designed, developed, and implemented machine learning systems, applying statistical models and algorithms to create predictive models and decision-making tools.  

- Collaborated with cross-functional teams, including product managers, engineers, developers, and business stakeholders, to deliver data-driven solutions and support business objectives.  

- Utilized data visualization tools such as Power BI, Tableau, and Tableau CRM to create clear, actionable visual insights.

Jr. AI Research and Develooment

Jul 2021 - Dec 2021

⚪️ I have likely developed the ability to identify opportunities to use data to solve business problems and improve processes. I am comfortable working with both structured and unstructured data and have experience with various data storage and processing technologies.

⚪️ I have also gained experience with data cleaning and data preprocessing techniques to ensure data quality and accuracy.

⚪️ Familiar with data structures and algorithms, as well as data manipulation and visualization techniques.

⚪️ I helped organizations leverage data to solve complex business problems and improve decision-making.

AI Intern Research and Development

Dec 2020 - Jun 2021

⚪️ In this role as a R&D, I am collaborated with data scientists, data analysts, and software engineers to develop end-to-end machine learning systems. I am used my expertise in data preparation, feature engineering, model selection, and hyperparameter tuning to build models that can generalize to new data.