Systems Engineer | Tata Consultancy Services | Mar 2019 - Aug 2024

Worked across UK Insurance / Life & Pensions programmes in a regulated, high-accuracy environment, supporting data-led operations, reporting needs, and colleague-facing enterprise tools.
 My work combined data analysis, reporting, business-rule interpretation, and dashboard/UX thinking to help teams make clearer decisions and work more efficiently.
 Key contributions:
• Consolidated, validated, and transformed operational data and business rules into structured outputs for analysis, reporting, and decision-making.
• Supported dashboarding and reporting needs using Excel, SQL, and data-led workflows to improve visibility of performance, trends, and operational measures.
• Delivered ad-hoc analysis for stakeholder questions, including comparisons, observations, and practical interpretation of findings.
• Maintained strong data quality discipline, validation checks, and documentation of logic/assumptions to support consistency, auditability, and reliable handovers.
• Worked closely with business, analyst, and delivery teams to simplify complex processes and improve clarity of information used by operational colleagues.
• Applied UX/UI and prototyping skills to structure data-heavy interfaces, improve usability, and reduce ambiguity in workflows and decision steps.
• Contributed to better stakeholder alignment, lower rework, and stronger delivery quality through clearer logic, structured validation, and user-focused design.